Peshawri Chappal Refund & Return Policy

Effective Date: September 12, 2026

At PeshawriChappal.com, we want you to be satisfied with your purchase. We carefully inspect our Peshawari chappals before dispatch to maintain our quality standards.

This Peshawri Chappal Refund Policy explains when a product can be returned, exchanged, or refunded.

1. Return & Exchange Eligibility

You may request a return or exchange if you receive:

• A damaged product
• A defective product
• The wrong product
• The wrong size due to our error
• A product different from your order

Please contact us as soon as possible after receiving your order.

2. Return Time Limit

Return or exchange requests must be submitted within 7 days of receiving your order. Requests after this period may not be accepted unless approved by PeshawriChappal.com.

3. Product Condition for Returns

Returned products should:

• Be unused and unworn
• Remain in original condition
• Include original packaging where applicable
• Include tags or accessories supplied with the order

4. Size Exchange

If you ordered the wrong size, you may request an exchange. The product must be unused and replacement availability depends on stock.

If the wrong size was sent due to our mistake, we will arrange the replacement accordingly.

5. Damaged or Defective Products

If your Peshawari chappal arrives damaged or has a manufacturing defect, please contact us immediately. We may request photos or videos to verify the issue.

After verification, we may provide:

• Replacement
• Exchange
• Refund
• Another suitable solution

6. Wrong Product Received

If you receive a product different from your order, contact us immediately. After verification, we will arrange replacement or exchange.

7. Non-Returnable Situations

• Product has been worn or used
• Product damaged by customer
• Product modified or altered
• Return without prior approval
• Request after return period
• Normal wear and tear

8. Refund Process

After receiving and inspecting an approved return, we will inform you about the refund status.

Refund processing time may vary depending on payment method and financial institution. For Cash on Delivery orders, additional information may be required.

9. Return Shipping Charges

PeshawriChappal.com may cover return shipping when:

• Wrong product was delivered
• Wrong size was sent by us
• Product arrived damaged
• Manufacturing defect is verified

For customer mistakes such as wrong size selection or change of mind, applicable charges may apply.

10. Order Cancellation

Please contact us as soon as possible for cancellation requests. Orders already dispatched may require the return process.

11. Sale & Promotional Products

Special sale or promotional products may have different return conditions. Any special terms will be mentioned on the product page.

12. How to Request a Return or Refund

Please provide:

• Your name
• Order number
• Phone number
• Product name
• Reason for return
• Photos or videos if required

Contact Details

13. Policy Changes

PeshawriChappal.com may update this Refund & Return Policy when necessary. Any changes will be published with an updated effective date.

By placing an order through PeshawriChappal.com, you agree to these Refund & Return Policy terms.